Contact
We’re here to help.
Whether it’s an emergency repair, a booked service, a general question, or a full install quote — a real person picks up the phone. No call centre, no scripts, no hold music.
Visit
Wentworth Point, NSW 2127
Warehouse & office — please book ahead.
Emergency
2h 48m
Average Sydney response across our last 1,200 call-outs.
How can we help?
Pick the topic that fits.
If nothing here quite matches, that’s fine — use the general enquiry form below and we’ll route it to the right person.
01
Book a service
Annual servicing, filter cleans, coil checks and care-plan bookings for existing customers.
02
Emergency repair
System down, leaking, tripping the breaker or showing a fault code? Call the emergency line for fastest response.
03
Get a quote
New installs, replacements and ducted design. Fixed-price written quotes, free on-site assessment.
04
Existing booking
Reschedule, confirm a time window, or add a note for the technician already assigned to your job.
05
Warranty & parts
Warranty claims, replacement filters, remote programming and genuine OEM parts for any system we’ve installed.
06
Careers & suppliers
Licensed technician positions, subcontractor enquiries and supplier introductions across Greater Sydney.
Send a message
Tell us what’s going on.
Fill in the form and a licensed technician will get back to you within one business hour, Mon–Sun 7am–8pm. For anything urgent, calling the emergency line is always faster.
- Every message read by a real technician
- No obligation, no pushy follow-ups
- Attach nothing — we’ll ask if we need more
- Details never shared with third parties
Mon–Sun · 7am–8pm · emergency after hours
Prefer email?
Write to info@000air.com with as much detail as you can — address, system brand if you know it, and a short description. Same reply window.
Request received
Thanks — your enquiry has been received. A licensed air conditioning specialist will be in touch within 2 hours during business hours.
Send anotherHours & location
When we’re around.
Emergency call-outs run 24/7 across Greater Sydney. Standard bookings and office enquiries follow the hours below.
Mon–Fri
Standard hours
7am – 8pm. Same-day dispatch for repairs booked before 11am.
Sat–Sun
Weekends
7am – 8pm. No weekend surcharge on standard bookings.
24/7
Emergency line
Open every day of the year, including public holidays.
1hr
Average reply time
Every form submission, email and voicemail — during business hours.
Head office & warehouse: Wentworth Point, NSW 2127 — visits by appointment only, please call ahead.
Where we work
Six depots across Greater Sydney.
Vans are staged regionally, not centrally — which is why a technician can be at your door before lunch, even in Penrith.
Eastern Suburbs
avg. 1h 40m
Bondi · Coogee · Randwick · Double Bay · Vaucluse · Maroubra
Northern Beaches
avg. 2h 10m
Manly · Dee Why · Brookvale · Mona Vale · Avalon · Narrabeen
North Shore
avg. 1h 55m
Mosman · Neutral Bay · Chatswood · Epping · Hornsby · Wahroonga
Inner West
avg. 1h 25m
Newtown · Marrickville · Balmain · Leichhardt · Rozelle · Burwood
Hills & West
avg. 2h 30m
Parramatta · Penrith · Blacktown · Castle Hill · Baulkham Hills · Liverpool
South & Shire
avg. 2h 05m
Hurstville · Cronulla · Miranda · Kogarah · Botany · Mascot · Sylvania
Rather talk it through?
A licensed 000air technician answers every call — no call centre, no hold music, no scripted sales desk.
Call us — Mon–Sun · 7am–8pm 1300 002 280